Terms and Conditions

Terms and Conditions

Effective Date: 01.08.2025

Welcome to Lucien Blue. These Terms and Conditions ("Terms") govern your use of our website (www.lucienblue.com) and your purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use this website.

1. About Us

Lucien Blue is a premium men's clothing brand specializing in high-quality fashion apparel. Our products are available for purchase through our Shopify-based online store.

2. Eligibility

To shop with us, you must be at least 18 years old or have the consent of a legal guardian. By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Pricing

We make every effort to ensure that our product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. Lucien Blue reserves the right to modify prices or product information at any time without prior notice.

All prices are listed in INR and include applicable taxes unless stated otherwise. Shipping costs will be added at checkout.

4. Orders and Payments

Once an order is placed, you will receive a confirmation email. This email confirms receipt of your order but does not guarantee acceptance. Lucien Blue reserves the right to cancel or refuse any order at any time.

We accept payments via major credit/debit cards, UPI, and other Shopify-supported payment methods.

5. Shipping and Delivery

We aim to dispatch all orders within 2-5 business days. Delivery times may vary depending on your location. You will receive tracking details once your order has been shipped.

Lucien Blue is not responsible for delays caused by third-party courier services or unforeseen circumstances (e.g., natural disasters, strikes).

6. Returns and Refunds

We offer a 7-day return policy for unworn, unwashed, and undamaged items with original tags. To initiate a return, please contact us at lucienblue.official@gmail.com within 7 days of receiving your order, along with a full unpacking video of the products.

Refunds will be processed back to your original payment method within 7–10 business days after we receive and inspect the returned item. Shipping charges are non-refundable.

Note: Final sale or discounted items may not be eligible for returns unless faulty.

7. Intellectual Property

All content on this site—including logos, images, text, graphics, and designs—is the intellectual property of Lucien Blue and is protected by copyright laws. You may not use, copy, or reproduce any content without our written consent.

8. User Conduct

You agree not to misuse this website for any unlawful or unauthorized purpose. Harassment, data scraping, fraud, or any harmful activity is strictly prohibited.

9. Limitation of Liability

Lucien Blue shall not be held liable for any direct, indirect, or incidental damages resulting from your use of, or inability to use, the website or products.

10. Privacy Policy

By using our website, you agree to our Privacy Policy. Please review it to understand how we collect and use your information.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on the website. Continued use of the site indicates your acceptance of the updated Terms.

12. Contact Information

This Website is operated by Mr. Roshan Lal.

For any questions or concerns regarding these Terms, please contact us:

Email: lucienblue.official@gmail.com
Phone: +91-9289934035 or 9899911022
Address: Rohini Sector 28, Delhi - 110042, India